Here’s how to book on our web site:
Choose one of our packages and click Book. On the form you have to fill in all the mandatory fields. You can also choose to split the payment among several persons if you are a whole group travelling together.
You will then receive an automatic receipt via e-mail once we have received your booking.
Within three days we will have manually checked your booking. If everything is OK, we will send a booking receipt to your e-mail together with payment information and instructions. You pay 30% of the total amount within 30 days as confirmation of the booking. If there are several people sharing the total amount, you will each have to pay 30% of your share of the amount plus cancellation insurance where applicable.
The balance is payable no later than 30 days before departure. We will then send you your vouchers by e-mail. A voucher is a valuable document and your receipt for your payment to us. The vouchers have to be printed and taken with you as they act as payment for your hotel room, activities etc. depending on what you have booked.
Booking by telephone
You call us and book by phone on +46 0506-12500. We will register your booking and send you a receipt. You can choose to receive the information by e-mail or by ordinary post.
You must confirm the booking within 30 days, by paying 30% of the total amount. If there are several people who want to split the payment, each of you has to pay 30% respectively of your share of the total, plus cancellation insurance where applicable.
No later than 30 days before departure, you have to pay the rest of the amount, then we will send you the vouchers. These vouchers are to be taken with you and act as payment for your hotel room, activities etc. depending on what you have booked.
In the case of late booking between 12-40 days before departure, we ask you to pay whole amount within 5 days of receiving our acknowledgement. If you book less than 12 days before departure, we ask you to pay the full amount immediately.
Payment should be made to our account 5705-9065, AB Resespecialisten Utmed Göta Kanal. Do not forget to fill in your booking number.
Payment from abroad should be made to BIC: SWEDSESS IBAN: SE39 8000 0829 9090 4407 4962
We have a travel guarantee so you can feel secure. The travel guarantee is a protection for you and means that you can ask for reimbursement if the trip is cancelled or interrupted. This is usually due to the travel company going into liquidation. Please contact Resegarantinämnden for more information on +46 8-700 08 00.